Reliable Foundation Repair Contractor in Suffolk, MA | Concrete Lifting & Leveling with PolyLevel®

Mario C. of Revere, Massachusetts was going to redo the floors in his finished basement. He had previously noticed that some areas of the basement felt lower than others. He wanted it checked out. Mario decided to call Erickson Foundation Solutions for a free inspection. 

Design Specialist John Prince arrived at the home and inspected the basement. John discovered that all four corners of the basement were sinking and the center of the slab had some void that needed to be filled. John proposed a solution to Mario. The solution was to lift the four corners and fill the void in the center of the slab using PolyLevel.

Crew Lead Nick Melo and his Installation Specialist Tyler Oslizlo arrived at the home and followed John's plan. Nick and Tyler used PolyLevel to lift the four corners. After the corners were lifted they filled the void in the center of the slab. 

This homeowner in Revere, Massachusetts was experiencing some water in their basement. They decided to call EFS for a free inspection. 

Design Specialist Scott Callaway arrived at the home and inspected the basement. Scott recommended installing a Triple Safe Sump Pump and an Ice Guard in the basement.

Crew Lead Nick Carelli and his team arrived at the home and installed the Triple Safe Sump Pump and Ice Guard into the basement.

This homeowner in Revere, Massachusetts was experiencing the slab in their basement sinking. They noticed that the slab wasn't lining up with the baseboard anymore.  They decided to call EFS for a free inspection. 

Design Specialist Isaac Hernandez arrived at the home and inspected the basement and found that in some places the slab had sunk about 2-3". Isaac recommended injecting PolyLevel to lift the slab. 

Crew Lead Nick Melo and his team arrived at the home and were able to inject PolyLevel underneath the slab. Nick was able to lift the slab back up to the baseboard using PolyLevel.

This homeowner in Revere, Massachusetts is planning on remodeling the entire basement. They have noticed that the slab in the basement has been sinking for about 3-4 years. Before they start remodeling they want to address the obvious sinking of the slab. They decided to call EFS for a free inspection. 

Design Specialist Isaac Hernandez inspected the slab in the basement. Isaac determined that some areas have sunk about 2-3". He recommended injecting PolyLevel through the slab to attempt to lift and level the basement floor.  

Crew Lead Nick Melo and his team arrived at the home and began injecting PolyLevel in a grid pattern to lift and level the slab. 

This homeowner in Revere, Massachusetts had been experiencing water in their basement. There was a considerable amount of damage from the last flood in the basement. This home has been in the family since it was built in the 1880s. They decided to call EFS for a free inspection.

Design Specialist Isaac Hernandez inspected the basement. Isaac recommended installing a Super Sump with battery backup, Freeze Guard, and a Sani Dry.

Crew Lead Anthony Rivas and his team arrived at the home and installed the Super Sump with battery backup, Freeze Guard, and Sani Dry into the basement. 

This homeowner in West Roxbury, Massachusetts had been working from home since the pandemic started. The homeowner would like to make sure that the home air quality is not harmful. The homeowners tested their home for radon and the results came back around 8.7 pCi/L. They decided to call EFS for a free inspection. 

Design Specialist Justin Wenners inspected the home and went through any preferences that the homeowners had. The homeowners suggested that the radon fan be installed between the bulkhead and the shed. Justin designed a radon mitigation system that fits their suggestions. 

Crew Lead Dillon Kingsbury and his team arrived at the home and installed the radon mitigation system.

This homeowner in Dorchester, Massachusetts was had some questions about radon and would like to schedule an appointment. They decided to call EFS for a free inspection for homeowners. 

Design Specialist Chris Greenwood inspected the home and answered any questions that the homeowner had about radon mitigation. After the homeowner had spoken to Chris about a radon mitigation system, they asked if they could have a radon system installed in their home. So Chris designed a radon mitigation system for the home. 

Crew Lead Dillon Kingsbury and his team arrived at the home and installed the radon mitigation system into the home. 

This homeowner in Revere, Massachusetts has this home that has been in the family since it was built. The homeowners' grandfather had installed a trench to drain water in the basement. The home was built in the 1880s and the trench that the homeowners' grandfather had installed is not working as well as it once did. The homeowners decide to call EFS for a free inspection. 

Design Specialist Isaac Hernandez inspected the basement. Isaac recommended installing a Super Sump, Freeze Guard, and a SaniDry into the basement. 

Crew Lead Gilberto Cortijo and his team installed the Super Sump, Freeze Guard, and a SaniDry into the basement. 

This homeowner in Boston, Massachusetts owns a building that they use as a rental property. The son of the owner lives on the top floor. The son recently went to Miami, Florida, and saw a building collapse while he was there. He had told his parents about the building collapse and told them that he was worried about their building in Boston. They decided to call EFS for an inspection of their building.

Design Specialist John Prince inspected the building. John had noticed there is a part of the building where three support beams meet at one point. If the one support fails then the whole building could potentially collapse. John recommended installing one SmartJack onto each of the three supports. 

Crew Lead Scott Crandall and his team installed three SmartJacks to the support beams. 

A homeowner in Boston, Massachusetts, just finished the basement in their home. With the basement finished the homeowner would like to guarantee that no water will enter the basement. In the back of the house, they have a concrete patio. Some of the slabs are sloping toward the home. To protect the home and the basement, the homeowner would like to lift and level those slabs and pitch the slabs away from the house. Pitching the slabs away from the house will help prevent water pooling against the home and potentially causing it to seep into the basement. 

The homeowner called Erickson Foundation Solutions to see if we could accommodate his request. A Design Specialist from EFS inspected the home and determined that we could accommodate their request. 

The PolyLevel Crew from EFS injected PolyLevel under the slabs in the backyard and made sure to slop the slab away from the house. 

These homeowners in Dorchester, Massachusetts, have done their research on Radon Mitigation. They have a recently flooded basement and are planning on finishing an area for their kids to play in. When they moved in they inserted a continuous radon monitoring system into the basement to monitor the radon levels. The levels on the radon monitor show the levels being around 1.2 pCi/L. The homeowner knows and understands the harmful effects of breathing in radon and wants to make the radon levels in their basement as low as possible. 

The homeowner called EFS for a recommendation on installing a Radon Mitigation System in their basement. A Design Specialist inspected the home and found the best place to install a Radon Mitigation System into the home.

The radon crew from EFS installed the Radon Mitigation System into the home and lowered the radon levels as much as possible. 

A homeowner in Roslindale, Massachusetts, has lived in their home for 5 years. The home is a single-story home with a basement. The homeowners have recently tested their home for radon and found that the levels in the basement are 5.1 pCi/L and they would like to have a radon mitigation system installed. The homeowner plan to stay in this home for the next 10 years and would like to have as little radon in the air as possible.

They decided to call EFS for a free inspection. A Design Specialist inspected the home and created a design to install a radon mitigation system. 

The Radon Crew from EFS installed the Radon Mitigation System into the home. The radon levels were reduced to a comfortable level. 

An owner of a condo in South Boston, Massachusetts, had recently tested it for radon. The radon test results came back at 4.6 pCi/L. The homeowner would like to have the levels in their condo be as low as possible. Our design specialist recommended installing a radon mitigation system in the basement.

Our production team installed a radon mitigation system in the basement. The radon levels were reduced to a healthy level. 

The owner of this property in Charlestown, MA had recently purchased the home, and was taking on various projects in order to clean it up. One of the main projects they wished to complete was cleaning up a storage area in the basement. At the time of our inspection, the space was damp and dirty. The floor was partially covered with ripped plastic that was meant to conceal the dirt floor. It was difficult for the owner to get any use from the space since anything put in there would eventually get dirty or wet from the moisture. 

Our design specialist informed the owner of our industry leading vapor barrier system called CleanSpace. With this vapor barrier installed, the storage space would have cleaner air, less moisture, would prevent unwanted pests from entering the space, and would allow them to get more use of the space (adding more value to their home!).

This was exactly what the homeowner wanted, and with the CleanSpace installed, the homeowner was thrilled with the outcome. 

This homeowner in Charlestown, MA was concerned with the humidity and air quality in the lower level of their home. They had an operational sump pump system already installed, which was effective in keeping their basement from flooding. However, they were still dealing with the problem of high humidity in the air. Our specialist was able to offer the ideal solution in the SaniDry Sedona dehumidification system. 

With the SaniDry installed, the homeowner was able to control the air quality in their basement and no longer had concerns with humidity. The Sedona high performance dehumidification system is fully warrantied and tied directly into their existing pump system with an automatic drain, making it very user friendly. It's an Energy Star rated system with incredible power and durability.

A homeowner in West Roxbury, Massachusetts, lives in a home that was built over 100 years ago. The home was equipped with a radon mitigation system but the levels in their home were still above the recommended levels of 4.0 pCi/L. The homeowners decided to call EFS for a free inspection of their radon system to determine the next course of action. Our Design Specialist John did a thorough walkthrough of the home and recommended an ERV or Energy Recovery Ventilator to help with the air quality in the home. John designated the system to be installed under the stairs in the basement. 

Our production team follow John's plan and installed the ERV system under the stairs in the basement. After the ERV was secured under the stairs the team began setting up the intake and exhaust pipes so the ERV system can bring in clean air and pull out the dirty air. The team was able to install and feed the intake and exhaust pipes and made sure the system was working properly.

The homeowners were very pleased with the results of the projects. The production team installed the ERV system into their home in only a couple of hours. 

The owner of a 150-year-old building in Boston, Massachusetts, was in Miami not too long ago and saw a building collapse while down there. Ever since they saw that building collapse they have been worried about their 3-story building in Boston. They decided to call EFS for a free inspection of their building. Our Design Specialist John recommended installing Push Piers under the middle brick support in the basement of the building. 

Our installation team first identified the brick support that they were going to stabilize. The team then chipped out the concrete around three sides of the support so that they could install a Push Pier to each side of the brick column. The team then installed the Push Piers under the column and then began sending 3' sections of piers under the building until they reached their pressure goal for each Pier attached to the brick support. The team then capped each pier and installed rebar around the Push Piers brackets and then cast them in concrete. 

The owner of the building was relieved of their concern after EFS installed the Push Piers into the basement. 

A homeowner in Revere, Massachusetts, has lived in their home for about a decade and has noticed in the past few years that the floors don't seem to be supported well. They have noticed some sagging and separation of the floors and supports. They had an engineer look at their floors and they recommended supplemental beams to be installed into the basement. They decided to call EFS to come to the home and find a solution to their problem. Our Design Specialist Kenny inspected the home like the engineer and recommended replacing the supports in the basement with our SmartJacks and installing supplemental beams to add support to the floor system. 

Our installation team began by setting up temporary posts around the basement so we could remove the old supports. Once the temp supports were installed the team began removing the old supports. To begin installing our SmartJacks our team first chipped out a small section of concrete where we will install our footing under the slab and extend the post up with enough room to install our adjustable U bracket and supplemental beam. The team installed a total of 8 SmartJacks and 50 feet of supplemental beam into the basement. Once everything was prepared, the team then used the adjustable top to lift and add support to the floor system. After the floor was secured the team then poured new concrete over each of the SmartJack footings to lock them into place. 

The homeowners were impressed with the results of the project. Their floors were no longer sloping and separating.

A condo association located in Brighton, Massachusetts was facing foundation issues in several buildings. The condo association manager approached EFS to assist with the repair of multiple units. EFS sent out Design Specialist Isaac Hernandez to assess the foundation of one particular unit. After inspection, Isaac recommended installing Push Piers, Helical Piers, and a basement slab pour in the condo's basement to prevent further sinking. 

Edward N. led our Installation Team. We began by removing the basement slab and debris before exposing the footings. Once exposed, we attached our pier brackets and installed Push Piers and Helical Piers to stabilize the foundation. Our team used a hydraulic press to drive 3' sections of galvanized steel below the home for Push Piers and a hydraulic drive head to send Helical Piers below the home until they reached sufficient pressure. After securing all of the piers and stabilizing the foundation, our team called for a concrete truck to pour a new slab into the basement of the condo. We assisted in pouring and smoothing the concrete slab. 

The condo owner and the association manager were satisfied with the project's outcome.

This homeowner in West Roxbury, MA reached out to our Erickson Foundation Solutions team due to some concerns he had with the concrete walkway at the front of his home. The walkway was about 18 feet long and 3 feet wide, connecting the front stairs of the house to the sidewalk along the street. In two separate locations along the walkway, the concrete had cracked and settled. This meant the main entrance to the home had unsafe trip hazards, and was also a pain to shovel in the winter, both of which the homeowner wanted a solution to. 

Our specialist, Scott R., inspected the concrete walkway with the homeowner, and proposed a solution for lifting, leveling, and fully stabilizing the slabs with our PolyLevel product. The homeowner had also received quotes to tear out and replace the entire walkway, but ultimately decided to hire our Erickson team to fix the existing concrete, as this would save him time and money. 

On the scheduled day of the project, our concrete repair specialists arrived on time and confirmed the scope of work with the homeowner. While PolyLevel would be used to fill the voids under the slabs and lift them back up, first they set up a slab jack system to loosen the concrete which had been sitting within it's soil base for over 25 years. By taking this extra step, the concrete is much less likely to crack while it is lifted with the PolyLevel material. With the concrete loosened, they then injected the polymer foam so that it penetrated the entirety of the void beneath the slab, and lifted it back up to a level position. Within just a few hours, the sunken concrete was repaired, and the trip hazards that the homeowner had been living with for years had disappeared. The cracks on the surface were then also sealed with NexusPro, a silicone based caulking specifically designed for exterior conditions and concrete. The homeowner was very pleased with the results and glad to no longer have to deal with an unsafe walkway or the nuisance of his snow shovel always getting caught up in the cracks.

A homeowner in Charlestown, Massachusetts, has lived in their home for the past 25 years. The home was built in the 1950s and some things around the home are at the point of replacement. The homeowners over the last few years have become frustrated with the look and functionality of their bulkhead. They don't like the way it looks anymore and the doors don't work well. The homeowners call EFS for a free inspection of their bulkhead. Our Design Specialist Scott Ruisi met with the homeowners and took measurements of their bulkhead. Scott sent the measurement of their bulkhead to our production team so we could order the correct-sized bulkhead. 

Our installation team led by Eric Witham began by removing the old bulkhead and cleaning up the concrete it sits on. Next, the team began to assemble the new bulkhead and installed the new one into place. The team made sure to seal the perimeter to prevent any water from seeping under or through any cracks around the bulkhead door. The team tested the bulkhead to ensure everything was operational and then they showed the homeowner their new bulkhead.

The homeowners were very pleased with the installation of the bulkhead and they are very happy with the way it looks and operates. 

Tony W. in Chelsea, Massachusetts, has been dealing with water seepage in their basement corner for three years. Despite having a sump pump system installed by a previous company, the water continued to leak through the foundation. In search of a lasting solution to waterproof the basement, they contacted Erickson Foundation Solutions.

Our Customer Care team contacted Tony to address his concerns and arrange a complimentary home inspection. Tom Armano, our System Design Specialist, visited the home for a detailed inspection. Identifying the problematic areas and considering Tony's requirements, Tom suggested the installation of WaterGuard perimeter drainage and an UltraSump sump pump. This system intercepts water before it can reach the basement, directs it to the sump pump, and expels it from the house via an external discharge line. The crew initiated the project by removing an 8-inch wide section along the foundation floor's concrete where water was entering the basement corner. Concurrently, they constructed a 24-inch-deep basin to facilitate the downward flow of water. The water collected in the basin is then expelled by the UltraSump sump pump. After constructing the basin, the UltraSump was installed within it. Next, the external discharge line was connected to the sump pump and extended to the home's side yard. IceGuard, an anti-freeze discharge system, was attached to the line to prevent water from freezing in the pipes, thus averting winter basement floods due to pipe blockages. The project's concluding steps involved securing the waterproofing systems with concrete and concealing the external discharge line underground.

After the project was completed, the crew made certain the workspace was left clean. The crew leader, Anthony LoCascio, conducted a final walkthrough with the homeowner. He presented the completed work and addressed any lingering questions, leaving the homeowner delighted with the outcome!

Recently, we had the pleasure of helping a homeowner in Boston, MA, tackle a nagging issue that had been troubling them for quite some time. Like many homeowners, they utilized their basement space for storage. However, the high levels of humidity in the area were wreaking havoc on their stored items, causing damage and a sense of frustration.

Upon contacting Erickson Foundation Solutions, our friendly Customer Care team promptly set up an appointment for a comprehensive home inspection. Our System Design Specialist, Kenneth Calabrese, visited the home, meticulously inspecting the space to understand the root of the problem’s depth and suggest a precise, effective solution. The verdict? We would install the SaniDry Sedona - a powerful, energy-efficient dehumidification system designed specifically to tackle such challenges head on. It's not just about reducing humidity; this system is about transforming the basement into a dry, healthier space, enhancing the overall quality of the air throughout the home. Our production team, consisting of highly skilled foreman Ryan Champagne and his talented crew of installers, got to work. Their expertise and dedication ensured a seamless installation, with minimum disruption to the homeowner's daily life. Plus, they left the place neat and tidy, true to Erickson Foundation Solutions’ promise of a remarkable customer experience.

The outcome? A completely revitalized basement, safeguarded against humidity and the issues it brings. Stored items are now safe, and the homeowner can enjoy peace of mind, knowing that their basement is not just a space but a protected, functional part of their home. This is more than just a job for us; it's about providing reliable and long-lasting solutions to make homes safer and lives better.

Recently, at Erickson Foundation Solutions, we tackled a pressing issue for a homeowner in Charlestown, MA. They were battling water invading their basement through the walls, turning a space meant for comfort into a cause for concern. Understanding how critical a dry basement is for the integrity of a home and the health of those living in it, our team jumped into action.

The homeowner reached out to our Customer Care team, who promptly scheduled a home inspection. Our System Design Specialist, Alberto Navarro visited the house, inspected the situation thoroughly, and identified the best course of action. The recommendation? A comprehensive waterproofing system including our trusted WaterGuard and UltraSump System, complemented by a CleanSpace wall system and an IceGuard for the external discharge line. Our production team, comprised of skilled foreman Anthony Locascio and highly trained installers, arrived at the home ready to tackle the challenge. We began by installing WaterGuard at the basement’s perimeter. This innovative drainage channel effectively captures wall and floor seepage before it reaches the basement floor. Next, the UltraSump System was set up to efficiently pump out the collected water, ensuring the basement stays dry even during heavy rainfall. The CleanSpace wall system was also applied to the walls, acting as a moisture and vapor barrier, while the IceGuard was installed outside to prevent blockages in the discharge line during freezing temperatures.

The outcome? A dry, comfortable basement once more. The homeowners were relieved and satisfied knowing their basement water problem was resolved professionally and permanently. At Erickson Foundation Solutions, delivering a remarkable customer experience and a reliable long-lasting solution isn't just our mission—it's our commitment to each homeowner we serve.

In bustling Boston, MA, where history meets moisture – particularly in basements – we recently encountered a homeowner grappling with a challenging problem. Despite their best efforts using a dehumidifier, the basement remained frustratingly damp. Their home, characterized by its charming yet porous fieldstone foundation, struggled against excessive moisture, creating an environment neither ideal for storage nor welcoming as a living space.

Upon contacting Erickson Foundation Solutions, our committed Customer Care team quickly arranged for a visit by one of our insightful System Design Specialists, Kenneth Calabrese. His thorough inspection pinpointed the crux of the issue – the existing dehumidifier simply wasn't up to the task of protecting the basement against the high humidity pervasive in the area. We recommended the installation of the SaniDry Sedona, a game-changer in basement dehumidification. This powerful yet energy-efficient system is designed specifically to tackle high humidity levels, turning damp, musty spaces into dry, comfortable environments. Our dedicated production team sprang into action, expertly installing the SaniDry Sedona with minimal disruption to the household.

The transformation was noteworthy. Not only did the moisture levels in the basement drastically decrease, but the air quality improved, reinventing the basement into a more inviting and usable part of the home. The homeowner's relief was palpable, praising the marked improvement in their living space. Our solution not only tackled the humidity issue, but also elevated the homeowner's enjoyment and use of their historic Boston residence, showcasing Erickson Foundation Solutions' commitment to providing not just remedies but real peace of mind.

Recently, we had the pleasure of working with a homeowner in Boston, MA who was eager to transform their musty basement into a comfortable living space. The challenge? High levels of moisture were turning their dream of a cozy, upgraded basement into a damp and unpleasant reality. They reached out to us, Erickson Foundation Solutions, to find a solution.

Our process began with a call to our friendly Customer Care team, leading to an appointment with one of our experienced System Design Specialists, Kenneth Calabrese. Upon a thorough inspection of the basement, it was clear that the moisture issue needed direct and efficient handling. Our recommendation? The SaniDry Sedona – a powerful, yet energy-efficient dehumidifier designed specifically for such environments. Installing the SaniDry Sedona went beyond just addressing the humidity; it was about reclaiming the basement as a part of their home again. Our production team, including dedicated foreman Patrick Montine and skilled installers, took on the task with precision. They worked efficiently, ensuring not just an installation but a transformation towards a healthier and more comfortable living space. Post-installation, our team made sure to leave the basement cleaner than when we arrived, a testament to our commitment to provide a remarkable customer experience.

The outcome was everything the homeowner hoped for and more. The once musty basement is now a perfect place for relaxation and gathering, free from the worries of moisture and its unwelcome consequences. By choosing Erickson Foundation Solutions, the homeowner received not just an exceptional result but the assurance of a long-lasting solution, turning their basement upgrade from a mere possibility to a wonderful reality.

When a homeowner in Boston reached out to us with a concerning issue – water leaking through a foundation wall crack and pooling on the crawl space floor – we knew we needed to act fast to prevent any further damage to their home. Understanding that such water intrusion concerns could only worsen with time, our team at Erickson Foundation Solutions was ready to provide a solution rooted in efficiency and longevity.

Following the homeowner's initial call, our customer care team swiftly arranged an at-home inspection led by a seasoned System Design Specialist from our Sales Team. The specialist thoroughly examined the problem area, determined the best course of action, and recommended a tailored solution to address the unique challenges of the home. Our answer to the persistent water leakage involved the installation of several state-of-the-art products, including WaterGuard, an interior basement waterproofing system, the UltraSump Sump Pump System designed to actively pump out water, IceGuard to allow water escape in freezing temperatures, and FlexiSpan, a waterproof and flexible seal that would fix the foundation crack permanently. This combination of solutions not only promised to rectify the existing issue but also safeguard the home against future water intrusion. As soon as the homeowner approved the proposed solution, an experienced production team, comprising knowledgeable foreman Patrick Montine and skilled installers, embarked on implementing the project with precision. Beginning at the source of the leak, the team worked diligently, demonstrating the expertise and commitment that sets Erickson Foundation Solutions apart.

As a result of our intervention, the crawl space was successfully transformed into a dry and safe space, free from the threat of water damage.

When the folks at a busy Dunkin Donuts in Revere, MA, noticed the concrete in front of their entrance door had sunk, they knew they had a problem that could not only deter customers due to the evident trip hazard but also was not synchronizing with their commitment to being accessible to everyone, including those needing handicap access. Understanding the gravity of the situation, they reached out to us at Erickson Foundation Solutions concerned about the inconvenience it was causing their patrons and looking for a quick, effective fix.

After the call, we promptly scheduled a visit where our System Design Specialist John Prince went out to inspect the site. The analysis was clear: the sinking concrete needed a durable, long-term resolution that wouldn't disrupt the business's daily operations. PolyLevel, an advanced polyurethane injection system, was recommended as the go-to solution for this repair. It was ideally suited for the job given its rapid curing time and minimal impact on the surrounding area – essential for any business, especially one as fast-paced as this Dunkin Donuts. Following the consultation, our production team, combined of knowledgeable foreman Tyler Oslizlo and skilled installers, got to work. They precisely lifted and leveled the troughed concrete slab in front of the entrance, solving both the tripping hazard issue and smoothly reinstating access for people with disabilities. The project was conducted efficiently, ensuring the business could continue as usual without any disruption.

Thanks to PolyLevel's innovative solution and the team's proficiency, not only was the problem resolved but the entrance was restored promptly with virtually no inconvenience to the store or its customers. We take pride in leaving Dunkin Donuts with a safer, more welcoming entryway — a testament to Erickson Foundation Solutions’ commitment to providing remarkable customer service.

We recently had the pleasure of assisting a homeowner in Winthrop, MA, with a rather tricky problem - their old sump pump had reached the end of its road, and they were understandably concerned. Using their basement primarily for storage, the unchecked moisture could've led to harmful mold or damaged stored items. They did the right thing reaching out to Erickson Foundation Solutions, kicking off their journey toward a dryer, safer basement.

The solution started with our Customer Care team coordinating a detailed home inspection. Our System Design Specialist Kenneth Calabrese promptly visited the site, diagnosing the core issue. After thorough evaluation, we confidently proposed installing a state-of-the-art TripleSafe Sump Pump system along with the IceGuard feature. Why TripleSafe, you ask? It's essentially like having three pumps in one ensuring the basement remains dry in all situations — be it a normal rainfall or a major storm when power often fails. Additionally, the IceGuard system was a perfect counterpart, designed to keep the discharge line from freezing during those brutally cold Massachusetts winters, a vital feature that ensures consistent operation year-round. Our dedicated production team expedited the work professionally. Out went the old, defective sump, followed by the old sump basin being concreted. Our crew installed a feed line stemming from the old basin to the new TripleSafe Sump Pump.

With efficiency and respect for the homeowner's space, we completed the installation, transforming a space once at mercy of faulty equipment into a confidently secured area perfect for storage. Not long after execution, the outcome spoke vividly of relief and satisfaction. The homeowner was impressed with a remarkable transformation - the previous relentless worry of entering a possibly wet or damaged basement was replaced with a confident stride.

At Erickson Foundation Solutions, we recently had the opportunity to help a homeowner in Boston, MA, who was struggling with a common yet frustrating problem: every time there was a heavy storm, half of their basement flooded. Knowing the challenges and potential damage that can come from recurring water issues, they reached out to us, hoping for a solution that would guard their home against future weather woes.

Understanding the seriousness of their situation, our Customer Care team promptly scheduled a home inspection to get a firsthand look at the problem. Our onsite System Design Specialist Mark Proctor conducted a thorough assessment and outlined a plan tailored to their needs. To tackle the flooding, we recommended installing a combination of our proven products: the WaterGuard interior drainage system to catch wall and floor joint leaks, the TripleSafe Sump Pump to efficiently pump out collected water, and IceGuard to prevent backups caused by frozen discharge lines during those harsh Boston winters. Upon agreement, our production team, including skilled foreman Gunther Billhardt and dedicated installers, set to work. We employed a carefully strategized method to install the WaterGuard along the basement's perimeter, ensuring it remained inconspicuous while effectively channeling water to the TripleSafe Sump Pump. From there, water would be reliably directed away from the home, with IceGuard providing an essential backup during freezing temperatures.

The outcome was more than just a dry basement following heavy storms. It was peace of mind for the homeowners, knowing they were now protect against water damage. Their satisfaction with our effective, discreet system installation and our cleanup process confirmed we’d stayed true to our mission of delivering a remarkable customer experience coupled with a durable, long-lasting solution to their home’s problem.