Basement Waterproofing Customer Testimonial from Barry F. in Everett, MA

I had a wonderful experience with your company on a number of occasions. First of all it all starts with the ladies who answer the phones, they are always so friendly and upbeat and handle questions fully and expeditiously. Next, I dealt with one of your sales reps, Tom Armano, on pricing the installation of two basement egress windows and he was outstanding to deal with and went above and beyond in offering to help with any questions I had on his own time. Finally, my experience with Justin inspecting and ultimately replacing a number of sump pumps and a battery system was outstanding. The manner in which he conducted himself and took as much time as necessary to thoroughly educate me and put me at ease was greatly appreciated. Both Tom and Justin were friendly and upbeat as the office staff. Kudos to Roger the service manager who also took the time to speak to me, same experience as I had with everyone else.