Photo Album: Basement Floods When Home Loses Power, Billerica, MA

This homeowner in Billerica, Massachusetts has lived in their home for 10 years. They have had an issue where their basement will flood when they lose power. This problem has been occurring since they moved into their home. They replaced the sump pump in their basement 2 years ago and the issue still happens. They decided to call EFS for a free inspection.  Design Specialist Stephen Caron inspected the basement. Stephen first checked to see if anything was wrong with the sump pump. He found that the sump pump works but doesn't have a battery backup. Stephen found that the rest of the basement is outfitted with some drainage. Stephen recommended installing a Triple Safe, Ice Guard, WaterGuard, and a SaniDry. Crew Lead Chippy Cortijo and his team installed a Triple Safe with a battery backup, Ice Guard, 93 feet of WaterGuard, and a SaniDry into the basement.